Cancellation policy

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods or, in the case of an order for several goods which are delivered separately, fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last partial shipment or the last item.

To exercise your right of withdrawal, you must inform us (Avova GmbH, Blaubeurer Straße 71, 89077 Ulm, Germany, e-mail: You must inform us (info@recaro-cs.com ) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or email). Please note that you can also exercise your right of withdrawal within the period of thirty (30) days by returning the goods.

To meet the cancellation deadline, it is sufficient that you send your notification of exercising your right of cancellation before the cancellation period expires.

Consequences of the revocation

If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (excluding any additional costs incurred if you chose a delivery method other than our cheapest standard delivery option), without undue delay and no later than fourteen days from the day on which we received your notification of withdrawal. For this reimbursement, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise; in no case will you be charged any fees as a result of this reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You must return the goods to us (Avova GmbH, Blaubeurer Straße 71, 89077 Ulm, Germany, e-mail:) without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. to return or hand over the goods to info@recaro-cs.com . The deadline is met if you send the goods before the fourteen-day period expires. We will bear the costs of returning the goods within Germany. You are only liable for any diminished value of the goods if this diminished value is due to handling of the goods beyond what is necessary to ascertain their nature, characteristics, and functioning.